Prosatellite is the forefront of the digital revolution and are able to advise our customers through an in depth consultancy process about the imminent demise of analogue services and how this might affect you in current or future projects. The vast choice of differing services and options that the digital transition creates are all covered through the collective expertise of the Prosatellite team, these include:
When a new guest first arrives at your hotel after a tiring journey or a heavy meeting, the first thing they probably do when entering their room is turn on the Television.
Prosatellite consultants and field teams will work with you to design and build a customised headend to suit your requirements.
Whether you are a private landlord a commercial builder, a local authority or perhaps a housing association, we can deliver on all of your IRS requirements.
We believe that a promise made to our customers is only as good as the people who deliver on that promise.
Large scale installation of satellite TV and data communication networks - financial institutions, retail outlets, pubs, clubs and leisure centres
Prosatellite's team of senior engineers can advise on the latest industry news and equipment to enable the recommendation and design of the right system solution for your needs.
Prosatellite's in-house equipment distribution department holds the latest products and vast amounts of stock to enable demanding rollout schedules. Integration and testing of equipment takes place within Prosatellite's offices to ensure the highest level of quality.
Prosatellite's project managers are a dedicated team specialising in the implementation and support of client requirements throughout the United Kingdom, providing electronic schedules, progress reports, project plans, method statements, risk assessments, inventory reports and attending project review meetings. Prosatellite keeps you, the customer, informed every step of the way.
Prosatellite's own Field Engineers are based at headquarter offices located in London but ready and able to travel anywhere in the UK. Our Field Engineers are trained and equipped to meet stringent technical and Health & Safety requirements. To support the latest technology each engineer, in addition to our specialist installation equipment, carries a spectrum analyser and laptop PC.
Once the installation has been completed, Prosatellite will provide a detailed sign-off report and give the end user the training required to get the best from their system.
Prosatellite's own Customer Support Helpdesk takes initial service calls and completes first line diagnostic checks. Service calls are managed by the Prosatellite Call Management System that allows for the tracking of the call from receipt to conclusion. Where required, customers are given Web access to the system interface to view the progress of their service calls.
Last but not least we are fully aware that our customers require end to end solutions and we understand that we need to offer a total service in order to deliver a truly unique perspective on those projects that may appear as an endless string of problems. With this in mind Prosatellite can also offer our customers structured cabling, provision of mains power, customised brackets and a complete assurance of a fully managed roll out.
Exterity Building IPTV Accredited Reseller
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