Why ProSatellite?

Quality Of Installation. Prosatellite sets a very high standard with total quality management and installation.
There are five key areas to providing a quality assured service to all our clients.

Project Management

• Meet and exceed client requirements
• Continuous project improvement.
• Managing change
• Delivering against targets
• Invest in prevention

Client Perspective

• Measurement scale and bench-marking
• Quality of work
• Customer care
• Overall service
• Agreed action plan

In-house quality monitoring

• Internal and external quality audit
• Project meetings
• Customer satisfaction
• Quality questionnaire
• Key performance indicators

Training

• Induction to Prosatellite Code of Practice
• Customer Care Training
• Management Training
• Technical Training
• Safety Training

Safety

• Prime objective to provide a safe working environment for Prosatellite employees, our clients and the general public
• Promote a health and safety culture
• Audit Reviews on performance
• Full documentation
• Soon to be CAI compliant